1. Find an item

Enter a keyword for your desired item into our search bar.
* For Yahoo Auctions items, you can also search by auction ID and URL.

It is always better to use Japanese keywords when searching.
You can translate any keyword to Japanese by clicking icon on the left.

2. Bidding or Shopping

For auctions items, use our real time bidding system to place a bid using Remambo.

If you find an item you want on Rakuten or Yahoo Shopping, you can order it through Remambo.

3. Paying for order or winning bid

If your bid is the highest when the auction ends, you win the auction.
Once you have won an auction, payment will be processed automatically from your Remambo Desposit balance.
You will receive a notification via email.

If you are ordering from Shopping sites, proceed for payment.

4. Domestic shipping

Remambo receives your package at the warehouse (usually it takes several days).

5. International shipping (Shipping Instructions)

Choose which items you would like to ship together, select shipping method and delivery address.

You will be able to edit titles in the shipping label and customs declaration.
Also you may leave a comment to our warehouse staff about your parcel.

6. Shipping

We will quickly ship the parcel to you.
All our shipping methods have tracking numbers.
Please wait for the parcel arrival.

7. Arrival of parcel

Your items are delivered to you!