Product Description
* The item description provided by the seller is automatically translated.
In some circumstances, the automatic translation may not provide a clear or accurate description, so please only use it as a reference when placing bids or orders.
☆こちらの商品は、レンタル落ち（レンタル店で使用）の中古品です。 中古品ですので経年劣化または、使用に伴う傷や汚れ等がございます。 ☆商品状態 ジャケット（表紙）は、日焼け、折れ、汚れ、シワ、レンタル店で使用していた管理用シール等の貼付、または剥がし跡がある場合がございます。 ディスクは、管理用シール等の貼付、傷やヒビ等がある場合がございます。 レンタル用ケース、特典ディスク、付録等は付属しておりません。 ☆発送と納期 ディスクを不織布に入れ、ジャケット（表紙）と一緒に緩衝材付きのクッション封筒に入れて発送させて頂きます。（巻数セット等の一部の商品については別の方法にて梱包させて頂きます。） 発送は基本ゆうメールでの発送です。 ゆうメールの発送の場合は、基本発送から3～4日でのお届けとなりますが、土日祝の配達は行っておりません。 水曜日～週末の出荷の場合、翌週の到着となり予定日より2～3日遅れが生じる場合がございます。 追跡番号は付与されておりませんので御了承ください。 発送前に検品チェックを行っておりますが、万が一再生不良がございましたら、メールにて御連絡をお願い致します。 再生に問題がある場合は、代替品の発送または代替品がない場合は返金にて御対応させて頂きます。
☆こちらの商品は、レンタル落ち（レンタル店で使用）の中古品です。
中古品ですので経年劣化または、使用に伴う傷や汚れ等がございます。
☆商品状態
ジャケット（表紙）は、日焼け、折れ、汚れ、シワ、レンタル店で使用していた管理用シール等の貼付、または剥がし跡がある場合がございます。
ディスクは、管理用シール等の貼付、傷やヒビ等がある場合がございます。
レンタル用ケース、特典ディスク、付録等は付属しておりません。
☆発送と納期
ディスクを不織布に入れ、ジャケット（表紙）と一緒に緩衝材付きのクッション封筒に入れて発送させて頂きます。（巻数セット等の一部の商品については別の方法にて梱包させて頂きます。）
発送は基本ゆうメールでの発送です。
ゆうメールの発送の場合は、基本発送から3～4日でのお届けとなりますが、土日祝の配達は行っておりません。
水曜日～週末の出荷の場合、翌週の到着となり予定日より2～3日遅れが生じる場合がございます。
追跡番号は付与されておりませんので御了承ください。
発送前に検品チェックを行っておりますが、万が一再生不良がございましたら、メールにて御連絡をお願い致します。
再生に問題がある場合は、代替品の発送または代替品がない場合は返金にて御対応させて頂きます。
— How do I use the Remambo proxy shopping service?
1. Please confirm all product details before purchasing. Once confirmed, you can add it to the cart and proceed with the payment.
2. After you pay for the order, Remambo will proceed with purchasing the item for you.
3. Once the seller ships the order and it arrives at the Remambo warehouse in Japan, the order status will update to "Remambo warehouse". You can then either consolidate the orders for shipping or pay for international shipping separately.
2. After you pay for the order, Remambo will proceed with purchasing the item for you.
3. Once the seller ships the order and it arrives at the Remambo warehouse in Japan, the order status will update to "Remambo warehouse". You can then either consolidate the orders for shipping or pay for international shipping separately.
— How much is the proxy purchase service fee?
Remambo shopping help service fee is 500 yen per order. You can also read about other services and fees.
— How do I know if the purchase is successful? What if it's out of stock?
Once you’ve paid for your order, a successful purchased order will show the status "Paid to seller".
Almost 98% of all Mercari purchases are made automatically and immediately.
Our system checks if the Mercari listing can be purchased immediately (item is still on sale and doesn't have "stop words" in the title and description), and if for example the seller needs a comment before a purchase, our system won't make a purchase and this order will be processed manually - the status will show "purchase process".
If the purchase fails or the order is canceled due to seller issues, you’ll receive a refund back to your Remambo purse balance (including the item cost and our service fee).
Almost 98% of all Mercari purchases are made automatically and immediately.
Our system checks if the Mercari listing can be purchased immediately (item is still on sale and doesn't have "stop words" in the title and description), and if for example the seller needs a comment before a purchase, our system won't make a purchase and this order will be processed manually - the status will show "purchase process".
If the purchase fails or the order is canceled due to seller issues, you’ll receive a refund back to your Remambo purse balance (including the item cost and our service fee).
— How much does international shipping cost?
International shipping fees are calculated by the package’s actual weight and/or the volumetric (dimensional) weight and the chosen shipping method. Delivery times and fees vary depending on the shipping method and destination country.
To estimate the international shipping fee, use the Shipping Calculator.
To estimate the international shipping fee, use the Shipping Calculator.
— Are customs duties (import fee) required?
Customs duties are determined by local customs officials upon the package's arrival in the destination country. You are responsible for paying any required duties according to customs regulations.
— What items are prohibited from being shipped?
International shipping cannot handle hazardous items such as flammable, explosive, or toxic goods, or items prohibited by the destination country's regulations etc.
Please check the detailed list of prohibited items.
Please check the detailed list of prohibited items.
— Is there an authenticity guarantee?
As a proxy purchasing platform, Remambo assists you in buying specified items but does not have the capability or obligation to authenticate the items. We cannot guarantee the authenticity of the items.
Please make sure to carefully review the item information before placing your order.
Please make sure to carefully review the item information before placing your order.
— Can I get a refund or return the item?
After an order is placed and payment is completed, cancellations are not accepted. Please make sure to review the item details and your decision carefully before placing your order.
— When will the Japanese seller ship my order?
Japanese sellers typically have slower shipping times, usually taking 3 to 7 days. Occasionally, it might take even longer, so we appreciate your patience.
If your order hasn’t reached our warehouse two weeks after it was placed, please reach out to Customer Support Team for assistance.
If your order hasn’t reached our warehouse two weeks after it was placed, please reach out to Customer Support Team for assistance.
— What other services does Remambo offer?
You can check them all on the services and prices page.
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