Product Description
* The item description provided by the seller is automatically translated.
In some circumstances, the automatic translation may not provide a clear or accurate description, so please only use it as a reference when placing bids or orders.
数量、配送方法の変更のご希望などがあればご相談下さい。 ※ 早急な対応や頻繁な連絡は出来ません。 発送時に最初のご挨拶となる場合もございます。ご理解下さい。 ※ 事前にご指定、ご相談の無い限り、販売価格をなるべく下げる為に簡易包装(リサイクル資材や透明な袋の使用、封筒への直入れ等)や安価な発送方法での発送を行います。 洋服等は圧縮をする場合もございます。 梱包、発送方法が気になる方、何かご希望等がある場合は購入前にご相談ください。 普通郵便の不着や郵便事故等の場合の補償は一切不可です。 半額負担等も一切行いません。 補償無しの発送方法と認識した上で商品をご購入頂いているはずなので、こちらに責任は無いと考えます。 調査依頼のみ出来る限り協力致します。 調査後に発見できなかった場合も受取通知をお願い致します。 不安がある方は差額の追加で追跡、補償のある配送方法に変更可能です。 ※ 発送期限は4〜7日に設定しているものが多いですが、念の為多めに見て頂いてる為、3日以内で発送出来る事もございます。 反対に1〜2日、2〜3日に設定しているものは土日を挟んでしまったり、こちらの緊急時には、指定の発送期限より遅れてしまう可能性がございます。（現状殆どございません） その際は早めにお伝えしておりますが、発送日(到着日)に必ずという事情がある場合は事前にご相談頂けると助かります。
数量、配送方法の変更のご希望などがあればご相談下さい。
※ 早急な対応や頻繁な連絡は出来ません。
発送時に最初のご挨拶となる場合もございます。ご理解下さい。
※ 事前にご指定、ご相談の無い限り、販売価格をなるべく下げる為に簡易包装(リサイクル資材や透明な袋の使用、封筒への直入れ等)や安価な発送方法での発送を行います。
洋服等は圧縮をする場合もございます。
梱包、発送方法が気になる方、何かご希望等がある場合は購入前にご相談ください。
普通郵便の不着や郵便事故等の場合の補償は一切不可です。
半額負担等も一切行いません。
補償無しの発送方法と認識した上で商品をご購入頂いているはずなので、こちらに責任は無いと考えます。
調査依頼のみ出来る限り協力致します。
調査後に発見できなかった場合も受取通知をお願い致します。
不安がある方は差額の追加で追跡、補償のある配送方法に変更可能です。
※ 発送期限は4〜7日に設定しているものが多いですが、念の為多めに見て頂いてる為、3日以内で発送出来る事もございます。
反対に1〜2日、2〜3日に設定しているものは土日を挟んでしまったり、こちらの緊急時には、指定の発送期限より遅れてしまう可能性がございます。（現状殆どございません）
その際は早めにお伝えしておりますが、発送日(到着日)に必ずという事情がある場合は事前にご相談頂けると助かります。
— How do I use the Remambo proxy shopping service?
1. Please confirm all product details before purchasing. Once confirmed, you can add it to the cart and proceed with the payment.
2. After you pay for the order, Remambo will proceed with purchasing the item for you.
3. Once the seller ships the order and it arrives at the Remambo warehouse in Japan, the order status will update to "Remambo warehouse". You can then either consolidate the orders for shipping or pay for international shipping separately.
2. After you pay for the order, Remambo will proceed with purchasing the item for you.
3. Once the seller ships the order and it arrives at the Remambo warehouse in Japan, the order status will update to "Remambo warehouse". You can then either consolidate the orders for shipping or pay for international shipping separately.
— How much is the proxy purchase service fee?
Remambo shopping help service fee is 500 yen per order. You can also read about other services and fees.
— How do I know if the purchase is successful? What if it's out of stock?
Once you’ve paid for your order, a successful purchased order will show the status "Paid to seller".
Almost 98% of all Mercari purchases are made automatically and immediately.
Our system checks if the Mercari listing can be purchased immediately (item is still on sale and doesn't have "stop words" in the title and description), and if for example the seller needs a comment before a purchase, our system won't make a purchase and this order will be processed manually - the status will show "purchase process".
If the purchase fails or the order is canceled due to seller issues, you’ll receive a refund back to your Remambo purse balance (including the item cost and our service fee).
Almost 98% of all Mercari purchases are made automatically and immediately.
Our system checks if the Mercari listing can be purchased immediately (item is still on sale and doesn't have "stop words" in the title and description), and if for example the seller needs a comment before a purchase, our system won't make a purchase and this order will be processed manually - the status will show "purchase process".
If the purchase fails or the order is canceled due to seller issues, you’ll receive a refund back to your Remambo purse balance (including the item cost and our service fee).
— How much does international shipping cost?
International shipping fees are calculated by the package’s actual weight and/or the volumetric (dimensional) weight and the chosen shipping method. Delivery times and fees vary depending on the shipping method and destination country.
To estimate the international shipping fee, use the Shipping Calculator.
To estimate the international shipping fee, use the Shipping Calculator.
— Are customs duties (import fee) required?
Customs duties are determined by local customs officials upon the package's arrival in the destination country. You are responsible for paying any required duties according to customs regulations.
— What items are prohibited from being shipped?
International shipping cannot handle hazardous items such as flammable, explosive, or toxic goods, or items prohibited by the destination country's regulations etc.
Please check the detailed list of prohibited items.
Please check the detailed list of prohibited items.
— Is there an authenticity guarantee?
As a proxy purchasing platform, Remambo assists you in buying specified items but does not have the capability or obligation to authenticate the items. We cannot guarantee the authenticity of the items.
Please make sure to carefully review the item information before placing your order.
Please make sure to carefully review the item information before placing your order.
— Can I get a refund or return the item?
After an order is placed and payment is completed, cancellations are not accepted. Please make sure to review the item details and your decision carefully before placing your order.
— When will the Japanese seller ship my order?
Japanese sellers typically have slower shipping times, usually taking 3 to 7 days. Occasionally, it might take even longer, so we appreciate your patience.
If your order hasn’t reached our warehouse two weeks after it was placed, please reach out to Customer Support Team for assistance.
If your order hasn’t reached our warehouse two weeks after it was placed, please reach out to Customer Support Team for assistance.
— What other services does Remambo offer?
You can check them all on the services and prices page.
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