Please read the product description carefully as the listing photos may not match the actual product.
Product Description
* The item description provided by the seller is automatically translated.
In some circumstances, the automatic translation may not provide a clear or accurate description, so please only use it as a reference when placing bids or orders.
靴はつきません。 1〜2週間（状況によっては3週間）で発送いたします。 ご希望の数量がない場合は遠慮なくお問い合わせください。 複数購入でお得になります。 土日祝、GW、年末年始などで発送が遅れる場合があります。 商品は通常日本郵便で発送いたします。 配達に1週間以上かかる場合もありますので、お急ぎの場合はクリックポスト（＋45〜75円）、レターパック（＋320〜490円）への変更をご希望ください。 早い配送方法を希望される際は、追加料金をいただきますので、必ず購入前にご相談ください。 商品は海外製品で、ごく稀に写真と見た目に違いがある場合がございます。 万が一不良品がある場合はメッセージにてご相談ください。 お安く提供しておりますので、ご理解いただける方のみご購入くださいませ。 【事故対応について】 本商品は安全におしゃれを楽しめるよう細心の注意を払っておりますが、 万が一怪我をされた場合、治療費や慰謝料などの責任を取ることができません。 【製品返品について】 製品に問題を発見した際は速やかに使用を辞め、購入後返品可能期間であれば連絡をください。（返品→商品到着後30日以内） 間違えて購入した、やっぱりサイズが合わなかったなどのお客様都合の返品は送料をご負担いただきます。
靴はつきません。
1〜2週間（状況によっては3週間）で発送いたします。
ご希望の数量がない場合は遠慮なくお問い合わせください。
複数購入でお得になります。
土日祝、GW、年末年始などで発送が遅れる場合があります。
商品は通常日本郵便で発送いたします。
配達に1週間以上かかる場合もありますので、お急ぎの場合はクリックポスト（＋45〜75円）、レターパック（＋320〜490円）への変更をご希望ください。
早い配送方法を希望される際は、追加料金をいただきますので、必ず購入前にご相談ください。
商品は海外製品で、ごく稀に写真と見た目に違いがある場合がございます。
万が一不良品がある場合はメッセージにてご相談ください。
お安く提供しておりますので、ご理解いただける方のみご購入くださいませ。
【事故対応について】
本商品は安全におしゃれを楽しめるよう細心の注意を払っておりますが、
万が一怪我をされた場合、治療費や慰謝料などの責任を取ることができません。
【製品返品について】 製品に問題を発見した際は速やかに使用を辞め、購入後返品可能期間であれば連絡をください。（返品→商品到着後30日以内） 間違えて購入した、やっぱりサイズが合わなかったなどのお客様都合の返品は送料をご負担いただきます。
— How do I use the Remambo proxy shopping service?
1. Please confirm all product details before purchasing. Once confirmed, you can add it to the cart and proceed with the payment.
2. After you pay for the order, Remambo will proceed with purchasing the item for you.
3. Once the seller ships the order and it arrives at the Remambo warehouse in Japan, the order status will update to "Remambo warehouse". You can then either consolidate the orders for shipping or pay for international shipping separately.
2. After you pay for the order, Remambo will proceed with purchasing the item for you.
3. Once the seller ships the order and it arrives at the Remambo warehouse in Japan, the order status will update to "Remambo warehouse". You can then either consolidate the orders for shipping or pay for international shipping separately.
— How much is the proxy purchase service fee?
Remambo shopping help service fee is 500 yen per order. You can also read about other services and fees.
— How do I know if the purchase is successful? What if it's out of stock?
Once you’ve paid for your order, a successful purchased order will show the status "Paid to seller".
Almost 98% of all Mercari purchases are made automatically and immediately.
Our system checks if the Mercari listing can be purchased immediately (item is still on sale and doesn't have "stop words" in the title and description), and if for example the seller needs a comment before a purchase, our system won't make a purchase and this order will be processed manually - the status will show "purchase process".
If the purchase fails or the order is canceled due to seller issues, you’ll receive a refund back to your Remambo purse balance (including the item cost and our service fee).
Almost 98% of all Mercari purchases are made automatically and immediately.
Our system checks if the Mercari listing can be purchased immediately (item is still on sale and doesn't have "stop words" in the title and description), and if for example the seller needs a comment before a purchase, our system won't make a purchase and this order will be processed manually - the status will show "purchase process".
If the purchase fails or the order is canceled due to seller issues, you’ll receive a refund back to your Remambo purse balance (including the item cost and our service fee).
— How much does international shipping cost?
International shipping fees are calculated by the package’s actual weight and/or the volumetric (dimensional) weight and the chosen shipping method. Delivery times and fees vary depending on the shipping method and destination country.
To estimate the international shipping fee, use the Shipping Calculator.
To estimate the international shipping fee, use the Shipping Calculator.
— Are customs duties (import fee) required?
Customs duties are determined by local customs officials upon the package's arrival in the destination country. You are responsible for paying any required duties according to customs regulations.
— What items are prohibited from being shipped?
International shipping cannot handle hazardous items such as flammable, explosive, or toxic goods, or items prohibited by the destination country's regulations etc.
Please check the detailed list of prohibited items.
Please check the detailed list of prohibited items.
— Is there an authenticity guarantee?
As a proxy purchasing platform, Remambo assists you in buying specified items but does not have the capability or obligation to authenticate the items. We cannot guarantee the authenticity of the items.
Please make sure to carefully review the item information before placing your order.
Please make sure to carefully review the item information before placing your order.
— Can I get a refund or return the item?
After an order is placed and payment is completed, cancellations are not accepted. Please make sure to review the item details and your decision carefully before placing your order.
— When will the Japanese seller ship my order?
Japanese sellers typically have slower shipping times, usually taking 3 to 7 days. Occasionally, it might take even longer, so we appreciate your patience.
If your order hasn’t reached our warehouse two weeks after it was placed, please reach out to Customer Support Team for assistance.
If your order hasn’t reached our warehouse two weeks after it was placed, please reach out to Customer Support Team for assistance.
— What other services does Remambo offer?
You can check them all on the services and prices page.
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